Archive | Slack

Slack and Salesforce Integration: Authentication

This is another installment in my ongoing Slack and Salesforce integration series. In part 2 (Slash Commands) and part 3 (Bots), I used an “integration user” to access Salesforce on behalf of Slack users. In other words, all Slack users connected to Salesforce using the same Salesforce user. This may be fine in some cases […]

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Slack and Salesforce Integration Webinar

Thanks everybody for attending the Slack and Salesforce Integration Webinar today. Here is a list of resources mentioned during the presentation: Slack blog post: Connecting Slack and Salesforce Slack API documentation Slack and Salesforce Integration Part 1: Webhooks – Blog – Apex class Slack and Salesforce Integration Part 2: Slash Commands – Blog – Repo […]

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Writing a Salesforce Bot for Slack

This is another installment in my ongoing Slack and Salesforce integration series. In part 1, I demonstrated how, using a Webhook, Salesforce can post messages to Slack channels when specific events happen (for example, when the status of an opportunity changes). In part 2, I showed how, using Slash Commands, Slack users can access Salesforce […]

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Slack and Salesforce Integration – Part 2

In my previous post, I demonstrated how to access Slack from Salesforce. I shared an example showing how to use Slack Webhooks and ProcessBuilder to automatically post messages to Slack channels when specific events happen in Salesforce (for example, when the status of an opportunity changes). In this post, I cover the other side of […]

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Slack and Salesforce Integration

Slack is a team collaboration application that has gained a significant amount of momentum over the last 2 years. One of the things that sets Slack apart is the simple and powerful way it can integrate with external applications (Google Drive, Twitter, Trello, or any other app). Using Incoming Webhooks, external apps can automatically post […]

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