Archive | Bots

Writing a Salesforce Bot for Facebook Messenger

April 21, 2016 in Bots, Facebook, Messenger, Salesforce

Last week Facebook launched its bot-enabled Messenger Platform. I decided to check it out and build a simple Salesforce bot for Messenger. This is not an official project, just a quick experiment to explore the possibilities. Watch the video to see the bot in action: or using the phone version of Messenger: Bots allow you […]

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Writing a Salesforce Bot for Slack

April 19, 2016 in Bots, Salesforce, Slack

This is another installment in my ongoing Slack and Salesforce integration series. In part 1, I demonstrated how, using a Webhook, Salesforce can post messages to Slack channels when specific events happen (for example, when the status of an opportunity changes). In part 2, I showed how, using Slash Commands, Slack users can access Salesforce […]

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